Cornerstone Storage

1911 Rue St, Council Bluffs, IA 51503

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 6 Reviews
5 Stars - 6 Reviews
[Star][Star][Star][Star][Star]
This is a 1 star review
Lesley Taylor
September 15, 2018
Be careful renting here...make sure you have records of when you move out. I also gave another 1 star review and it shows that I gave them 5 stars. Hmmmmm.......
[Star][Star][Star][Star][Star]
NO CUSTOMER SERVICE
Lesley Taylor
September 15, 2018
We rented a unit just for a few months so we could sell our house and move. Once we were out, I alerted them we were out and the unit could be rented to others. That was July 30...fast forward to September 15....we are still getting bills, I have emailed and talked to Steve multiple times on the phone, each time being assured our name would be taken out of the system. Got an email stating they were going to auction my belongings (we have nothing in there). I went by and there is a lock on it that the company will let you use if you don’t have your own. I feel something shady is going on! Beware if you rent here.
[Star][Star][Star][Star][Star]
THANK YOU!
Dan
March 29, 2018
Thank you for making our move less stressful. I appreciate the prompt service and tips on the best way to make use of the space.
[Star][Star][Star][Star][Star]
GREAT!
Vanessa
March 20, 2018
Thank you for the great service and making the process so quick and simple! Being able to do things so fast over the phone was very helpful for us!
[Star][Star][Star][Star][Star]
Nice and clean
March 12, 2018
I was in need of a 5x10 right away. They set me up and made it all happen over the phone. Took 15 mins while I sat in my car. Started moving in right after I hung up the phone. GREAT customer service.
[Star][Star][Star][Star][Star]
Nice Facility and good service
Henry Cooley
January 29, 2018
The facility is conveniently located right off the interstate. The lighting is good which makes it convenient to use at night for me. I am really happy that the new owners have created a website so that I can pay online.
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